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How to Get Support

Looking for support? Here's how to get it!

All support requests must be submitted to the #support channel within our Discord community.
​Join our Discord 👈
Before you submit a support request:
  • Is this a known bug? Current Bug List​
  • Is this a feature request? Submit Feature Request​
  • Is this a "you" problem or a "Banana" problem? (our most common support request is users not testing code before deploying on Banana. Don't let this be you ☺️)
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We're on Discord ready to support you. Our Discord community is a passionate group of ML builders that use Banana so it's pretty common to receive support from fellow community members too. ❤️
Banana is a small, scrappy team and our engineers build both the product and handle support requests. If you require dedicated customer support with guaranteed SLA times please contact us for an enterprise plan.
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Use Banana for scale. 🍌