How to Get Support

Looking for support? Here's how to get it!

All support requests must be submitted to the #support channel within our Discord community.
​Join our Discord 👈
Before you submit a support request:
  • Is this a known bug? Current Bug List​
  • Is this a feature request? Submit Feature Request​
  • Is this a "you" problem or a "Banana" problem? (our most common support request is users not testing code before deploying on Banana. Don't let this be you ☺️)
We're on Discord ready to support you. Our Discord community is a passionate group of ML builders that use Banana so it's pretty common to receive support from fellow community members too. ❤️
Banana is a small, scrappy team and our engineers build both the product and handle support requests. If you require dedicated customer support with guaranteed SLA times please contact us for an enterprise plan.
Use Banana for scale. 🍌